Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at IdeaTePulse.
Last Updated: March 15, 2025
Introduction
IdeaTePulse ("we," "our," or "us") operates ideatepulse.com and provides minimalist budgeting tools and financial education services. We respect your privacy and are committed to protecting your personal data in accordance with Taiwan's Personal Data Protection Act and international privacy standards.
This privacy policy explains how we collect, use, store, and protect your information when you use our services. We believe transparency builds trust, so we've written this policy in plain language to help you understand exactly what happens with your data.
Information We Collect
Information You Provide Directly
When you create an account or use our services, you may provide:
- Name and email address for account creation
- Financial goals and budget preferences
- Contact information when you reach out for support
- Feedback and survey responses
- Payment information for premium services
Information We Collect Automatically
When you visit our website, we automatically collect certain technical information:
- IP address and browser information
- Pages visited and time spent on our site
- Device type and operating system
- Referral source (how you found our site)
- Usage patterns within our budgeting tools
How We Use Your Information
We use your personal information for specific purposes that directly relate to providing and improving our services:
- Providing personalized budgeting recommendations and financial insights
- Sending important account updates and service notifications
- Processing payments for premium features
- Responding to your questions and providing customer support
- Improving our tools based on user behavior and feedback
- Preventing fraud and maintaining account security
- Complying with legal obligations under Taiwan law
Marketing Communications
We only send marketing emails to users who have explicitly opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly. We never sell your email address to third parties.
Data Sharing and Third Parties
We limit data sharing to essential business functions and never sell your personal information. Here's when we might share your data:
Service Providers
We work with trusted third-party providers who help us operate our services:
- Cloud hosting providers for secure data storage
- Payment processors for handling subscription payments
- Email service providers for sending notifications
- Analytics tools to understand how users interact with our site
All service providers are contractually required to protect your data and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Taiwan law, court order, or to protect our legal rights. We'll notify you of such requests unless legally prohibited from doing so.
Your Rights and Choices
Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We make it easy to exercise these rights:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account settings or by contacting us directly.
Delete Your Account
Request deletion of your account and associated data. Some information may be retained for legal compliance purposes.
Data Portability
Export your budgeting data in a standard format if you want to transfer it to another service.
How to Exercise Your Rights
To request access, correction, or deletion of your data, email us at contact@ideatepulse.com with "Privacy Request" in the subject line. Include your account email and specify which right you'd like to exercise. We'll respond within 30 days and may ask for identity verification to protect your privacy.
Data Security and Storage
We implement multiple layers of security to protect your personal and financial information:
- All data is encrypted in transit and at rest using industry-standard encryption
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your data internally
- Secure backup systems with disaster recovery procedures
- Regular staff training on data protection practices
Data Retention
We keep your personal information only as long as necessary to provide our services or comply with legal requirements. Account data is typically deleted within 90 days of account closure, though some transaction records may be retained longer for tax and legal compliance purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how our service is used:
Essential Cookies
These cookies are necessary for our website to function properly, including remembering your login status and security settings. You cannot disable these cookies without affecting site functionality.
Analytics Cookies
We use analytics cookies to understand which features are most helpful and identify areas for improvement. This data is aggregated and anonymized. You can opt out of analytics tracking in your browser settings.
International Data Transfers
While IdeaTePulse operates primarily in Taiwan, some of our service providers may process data in other countries. When we transfer your data internationally, we ensure adequate protection through:
- Contractual commitments requiring equivalent data protection standards
- Selection of providers in countries with adequate privacy laws
- Regular monitoring of data handling practices
- Encryption of all transferred data
Children's Privacy
Our services are designed for adults managing their finances. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete such information from our systems.
Changes to This Policy
We may update this privacy policy as our services evolve or to comply with changes in privacy laws. When we make significant changes, we'll notify you by email and post a notice on our website. The updated policy will include a new "Last Updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help:
Email: contact@ideatepulse.com Phone: +886229687058 Address: No. 129號, Zhongzheng 5th St, Taoyuan District, Taoyuan City, Taiwan 330We typically respond to privacy inquiries within 48 hours during business days.